Competency Spotlight: Policies, Processes and Procedures
One of the basic requirements for many jobs is that an employee follows organizational policies. When a person is hired, they’re expected to adhere to certain processes and procedures, and when they don’t, oftentimes they end up underperforming or having to repeat a task until it is done correctly. This wastes time, and at the extreme, if the employee violates organizational policies, it may lead to them being let go, increasing turnover and racking up hiring expenses. Policies, Processes, and Procedures is a competency [...]